Product Testing Case Study


Customer Profile:

 

The company has developing security products since 2000. Products are dedicated to .NET, Java and VB developers and communicating with varies services.

Technical Background:

 

This product is Role Based security System. It adds security features to the applications integrated with it. The system provides high user level security with easy access to the system. It manages the various web as well as desktop applications role and product security data.

Visual Studio 2008 and higher.

.Net framework 3.5 and higher.

SQL server 2005 and higher, Oracle 9i,10g and higher.

Java

 

Situation:

 

Client decided to outsource product testing and finding Quality Partner who can handle the product testing against increasing application complexity, growing impact of application downtime so he can release stable enterprise build to meet market challenges.

Challenges for Client:

 

  • High-quality & skilled testing resource are requires to handle the right processes, effective tools, and a focus on continuous improvement.

  • Defect Leakage.

  • Identify and fix issues early in the application life cycle to maximize application quality and performance.

  • Client was not much aware of product Testing cycle and the standard Testing Procedures.

 

Challenges for us:

  • Meet the client expectation to Increase speed-to-market for new applications and services with around-the-clock testing and automated processes.

  • Infrastructure set up

  • Testing scope is not cleared.

  • Need to do Product Understanding in short time period without having much product documentations.

  • Language barrier.

Solution

  • Assigned High skilled testing Team size of 4 member combination of Test Lead, Sr. Tester and Jr. Tester.

  • Help client to set up an onsite Testing center for handset testing.

  • Established strong communication channel includes translator to get complete knowledge of Testing Product, Clarify the Testing Scope and well understand the client expectation.

  • Educate the client about Testing Life cycle and Testing Procedures to minimize the GAP between development and testing builds.

  • Perform 2way Test Planning to achieve the time line with Quality and Cost effective output.

  • Defect prevention approach.

 

Business Benefits

  • Cost reduction due to off shoring.

  • Faster product launch with optimized testing which approx. 20% reduction in time-to-market.

  • 80% reduction in post-production defects.

  • 10% reduction in cost due to defect prevention.

  • Cost effective solutions with open source testing tools.

  • 80% reduction in end client bugs.

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